Back to the course

Effective November 10, 2026 · payments in US dollars

Terms of Service and Refund Policy

These terms apply when you pay for an Era of Competence course or cohort in US dollars. Payments in rubles are governed by the Russian public offer.

1.Seller

Company
[LEGAL NAME OF THE LLC]
State of registration
[STATE]
Registration number
[NUMBER]
Address
[BUSINESS ADDRESS]
Email
for.sizov@gmail.com
Phone
+1 727 307 3040 (Viber, WhatsApp, Telegram)

We, us and the Seller mean the company above. You means the person who pays for a course.

2.What you buy

2.1.A place in a cohort of online courses by Andrey Sizov, in one of three plans:

  • Self-paced (“Пройти самому”) — two video courses by Andrey Sizov (in Russian) and cohort materials, no curator;
  • With a curator (“Пройти с куратором”) — the same plus a curator for 30 days;
  • Implement in your company (“Внедрить в компании”) — the same as With a curator, plus a personal review of your company by Andrey Sizov, recordings of other participants’ reviews in this plan, and a step-by-step implementation plan for your company. Places are limited.

2.2.The course page lists everything each plan includes (including the private Telegram group and the live session), the start date, how long access lasts and the price. The terms shown at the moment of payment apply.

2.3.Courses are educational content. They do not grant a degree or a state-recognized certificate. Results depend on how you apply the material, and we do not promise any specific business outcome.

3.Price and payment

3.1.Prices are in US dollars and shown on the course page. [TAX: are prices tax-inclusive, is any sales tax added]

3.2.Payment is 100 % upfront by card on our checkout page at ercom.online, processed by Stripe. Stripe processes your card details; we never see or store them.

3.3.Stripe emails you a receipt.

4.Access

4.1.Cohort. After payment the checkout page sends you to our Telegram bot @Eraofcompetence_bot, which gives you a link to the cohort group. Course access opens for everyone on the start date and lasts 30 days from that date.

4.2.Implement in your company. Your company review takes place [REVIEW FORMAT AND TIMING]. The review is recorded, and by buying this plan you agree that other participants of this plan in the same cohort, and only they, can watch the recording. We never publish review recordings. If the places run out before your payment goes through, we refund you in full or move you to another plan and refund the difference.

4.3.If we move the start date, we tell you in the bot and by email. You can join on the new date or get a full refund.

4.4.Access is personal. Do not share it, record lessons or live sessions, or copy and distribute course materials. All materials are protected by copyright. If you break this rule, we may close your access.

5.Refund Policy

5.1.Before the start date or before access opens: full refund.

5.2.After access opens: [REFUND AFTER ACCESS OPENS: e.g. the amount paid minus the share of the access period already used]

5.3.If we moved the start date, access did not open through our fault, or you paid after enrollment closed: full refund.

5.4.How to request: email for.sizov@gmail.com with the subject “Refund”, or write to the bot. Include your name, the course, the payment date and amount, and the email you used at checkout. Never send card details.

5.5.We reply and issue the refund within 10 days of your request, back to the card you paid with. Your bank usually posts it within 5–10 business days.

5.6.After a refund, access to the course and the cohort group is closed.

6.Privacy

6.1.We handle your personal data as described in our Privacy Policy.

7.Liability

7.1.We are not responsible for outages of Telegram, Stripe, internet providers or other services outside our control. To the extent permitted by law, our total liability is limited to the amount you paid for the course.

8.Disputes and governing law

8.1.Please contact us first; most issues are solved by email. These terms are governed by the laws of [STATE], United States.

9.Changes

9.1.We may update these terms by posting a new version with a new date. The version in effect on the day you paid applies to your purchase.

Effective November 10, 2026.